Pivotree Blog

Deep-dive into the world of Commerce, Data Management and Supply Chain Management with Pivotree insights and analysis

Infographic: 4 Steps to Strategically Replatform your CPQ Tool

Infographic: 4 Steps to Strategically Replatform your CPQ Tool

Are you re-platforming your CPQ tool? We've been there. The Salesforce Lightning update would no longer support Oracle BMX, so we made a strategic re-platforming decision. This month, we held ...
Our CPQ Replatforming Decision – Part 3: The Choice

Our CPQ Replatforming Decision – Part 3: The Choice

This is the last post in a 3 part series: for the previous posts, please click here: Part 1 Part 2 After careful deliberation, Glen and Kurt presented their findings to the ...
Our CPQ Replatforming Decision – Part 2: The Decision Matrix

Our CPQ Replatforming Decision – Part 2: The Decision Matrix

This is the second post in a 3 part series: for the next post, please follow us on LinkedIn or Twitter, or register for our Webinar on July 17th.  Leading this project were Glen Thayer and ...
Our CPQ Replatforming Decision – Part 1: The Catalyst

Our CPQ Replatforming Decision – Part 1: The Catalyst

This is the first post in a 3 part series: for the next post, please follow us on LinkedIn or Twitter, or register for our Webinar on July 17th.  Pivotree’s mission statement is to Adapt ...
3 Reasons Why Support is Crucial for Omnichannel Commerce Success

3 Reasons Why Support is Crucial for Omnichannel Commerce Success

“Our new site is built on a best-in-class platform” “We’ve designed the perfect customer journey” “It’s next-generation Omnichannel” and “We’re moving to the cloud”. Sounds like everything ...
How is SAP Customer Experience Helping Brands Break Down Barriers to Purchasing?

How is SAP Customer Experience Helping Brands Break Down Barriers to Purchasing?

SAP Customer Experience creates personalized, 1-1 relationships with customer data control to knock down barriers to purchase and build customer loyalty. As Alex Atzberger says, "Customers ...
What not to miss at SAP Customer Experience Live 2018

What not to miss at SAP Customer Experience Live 2018

If you have not yet registered for SAP Customer Experience Live, click here to register. SAP Customer Experience Live kicks off on October 10th, promising to teach attendees how to Connect ...
B2B Marketplace: Why you need one, and 7 steps to get there

B2B Marketplace: Why you need one, and 7 steps to get there

A B2B marketplace lets you sell more without having to own the inventory. The June 2018 release of Gartner’s Magic Quadrant for Digital Commerce listed five strategic assumptions. Number two ...
Ship from Store Change Management: 15 questions you’ll need to answer

Ship from Store Change Management: 15 questions you’ll need to answer

Where will shipping materials be stored? Who will train store associates on how to package fragile items so they don't get damaged? These are just some of the change management considerations ...
In-Store Pickup Change Management: 35 questions to get you started

In-Store Pickup Change Management: 35 questions to get you started

When she gets to the store to pick up her online order, will the pickup experience inspire additional purchases?   57% of online shoppers said they had picked up an online order in a ...
Buy Online Return In-Store: 15 Change Management Questions to Consider

Buy Online Return In-Store: 15 Change Management Questions to Consider

If she can't return her online purchase in-store, she may not buy it at all. The retail race for digital supremacy is on. While so many have filed for bankruptcy protection, or closed stores, ...
From Hybris CEC to SAP C/4HANA: What Does That Mean?

From Hybris CEC to SAP C/4HANA: What Does That Mean?

SAP just announced their next-generation front office suite, SAP C/4HANA. If you’re interested in learning more about these changes, we encourage you to reach out and contact us. For now, I’d ...