Pivotree Blog
Deep-dive into the world of Commerce, Data Management and Supply Chain Management with Pivotree insights and analysis
3 Reasons Why Support is Crucial for Omnichannel Commerce Success
“Our new site is built on a best-in-class platform” “We’ve designed the perfect customer journey” “It’s next-generation Omnichannel” and “We’re moving to the cloud”.
Sounds like everything ...
How is SAP Customer Experience Helping Brands Break Down Barriers to Purchasing?
SAP Customer Experience creates personalized, 1-1 relationships with customer data control to knock down barriers to purchase and build customer loyalty.
As Alex Atzberger says, "Customers ...
What not to miss at SAP Customer Experience Live 2018
If you have not yet registered for SAP Customer Experience Live, click here to register.
SAP Customer Experience Live kicks off on October 10th, promising to teach attendees how to Connect ...
B2B Marketplace: Why you need one, and 7 steps to get there
A B2B marketplace lets you sell more without having to own the inventory.
The June 2018 release of Gartner’s Magic Quadrant for Digital Commerce listed five strategic assumptions. Number two ...
Ship from Store Change Management: 15 questions you’ll need to answer
Where will shipping materials be stored? Who will train store associates on how to package fragile items so they don't get damaged? These are just some of the change management considerations ...
In-Store Pickup Change Management: 35 questions to get you started
When she gets to the store to pick up her online order, will the pickup experience inspire additional purchases?
57% of online shoppers said they had picked up an online order in a ...
Buy Online Return In-Store: 15 Change Management Questions to Consider
If she can't return her online purchase in-store, she may not buy it at all.
The retail race for digital supremacy is on. While so many have filed for bankruptcy protection, or closed stores, ...
From Hybris CEC to SAP C/4HANA: What Does That Mean?
SAP just announced their next-generation front office suite, SAP C/4HANA. If you’re interested in learning more about these changes, we encourage you to reach out and contact us.
For now, I’d ...
3 Steps to Get Your Digital Innovation Journey Started
The overarching goal of the true omnichannel commerce experience has been to improve customer experience as a whole. The more consistent the customer journey across every touchpoint from initial ...
The New Retail CX: A Shared Experience (SX) across Retailer and Brand
The new Retail CX is a Shared Experience: a blend of the customer’s Retail and Brand experience.
In today’s market, Retailers must provide a superior Customer Experience to survive. They ...
Forbes: Best Management Consulting Firms for 2018 – IT Implementation
For the third year in a row, Forbes has named Bridge Solutions Group as one of the Best Management Consulting Companies for IT-Implementations. We'd like to extend an enormous thank you to all ...
Case Study: Jenkins for OMS Code Branch Management
Business Challenge
Jenkins is a popular open source Continuous Integration (CI) and Continuous Delivery (CD) solution. A customer was using Jenkins to manage their front-end eCommerce ...