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Fluent Commerce Order Management System (OMS)

Agile and cloud-native, Fluent Commerce delivers supply chain and order management that moves at the speed of commerce.

You’ve Got to Move it, Move it.

Don’t lose support for Fluent Commerce ServicePoint and OMS Admin Console. Upgrade by August 29, 2024.

Fluent Commerce Order Management Accelerated

Fluent Wave Champion Partner 2023.

Fluent Wave Champion is Fluent’s highest partnership level. It is a testament to unparalleled expertise, consistent excellence, and a profound commitment to mutual success.

Pivotree and Fluence Commerce help you profitably fulfill omnichannel demand with a scalable SaaS solution

Fast, reliable delivery is non-negotiable for today’s consumers. But how can you keep your delivery promises without a clear view of your supply chain?

Fluent Commerce provides the agile order management solution you need for complete inventory visibility and frictionless fulfillment.

With deep commerce and supply chain expertise, Pivotree helps companies achieve a rapid time to value with their Fluent OMS implementation. We work closely to ensure you meet your OMS objectives, including increased visibility, accuracy, and profitability.

Benefits of Fluent Commerce OMS

Fluent Commerce shines in the areas of fast deployment, ease of use, scalability, and a platform specifically designed for the ever-changing commerce landscape.

Gain complete inventory visibility

Get a real-time view of all inventories and increase what’s available to sell. Retailers can achieve a 10-20% revenue increase simply by reducing the number of lost orders due to out of stocks.

Orchestrate every order

Gain true omnichannel management of orders and returns across distribution centers, stores, and drop shippers.

Source orders from the best location, every time

Find the fastest, most cost-effective route of fulfillment. Leverage store inventory to reduce delivery times without the high cost of expedited shipping from a warehouse hundreds of miles away.

Boost profits

Utilize store inventory to fulfill online orders, which reduces the amount of stock held at warehouses. Retailers can also reduce markdowns by using slow-moving inventory at a store to fulfill online orders.
Fluent Commerce Order Management Accelerated

The Top 7 Retail Distribution Models, Explained

You have products to sell. And customers that want to buy them.
But do you know the best ways to get your products to your customers— in a timely and
cost-effective way?

With so many distribution models, it can be difficult to choose the best one for your business and keep your promises to your customer. Let’s explore the top 7 retail distribution models that you may want to consider.

Fluent Commerce features designed for the future of commerce

Fast deployment

Pre-built rules templates and accelerators—like BOPIS, Home Delivery, and Click & Collect—help you roll out quickly for a faster return on investment, plus respond rapidly to changes in demand or delivery capacity.

Flexible platform

As a cloud platform with a flexible API architecture, Fluent allows you to fully customize the solution to fit your omnichannel strategy, so you can keep the processes that make you unique.

Cloud-native scalability

Dynamic scaling amps up the processing power, helping you grow with confidence that your OMS can evolve with your business.

Pre-Built Connectors

Available for seamless integration to capture the order.

Inbuilt Store Order Management

Tailor your pick-and-pack strategy to meet your store’s needs. Leverage a single hub to print pack lists and shipping labels, plus manage customer collection, couriers, and returns.

Why should you choose Pivotree for your Fluence Commerce implementation?

Your Fluent OMS partner with 250+ years of experience.
As a premier Fluent Commerce partner, Pivotree is unmatched in delivering successful Fluent implementations to enterprise-level companies worldwide — including the most complex Fluent OMS projects to date.

Our proven methodology and defined processes draw from deep OMS expertise and 250+ years of combined experience.

Robust, strategic roadmap and multiple delivery model options.

Phased approach with special focus on defining your MVP — leading to shorter go-lives and faster ROI.

A single point of contact for your end-to-end needs—from discovery, implementation, go-live readiness, and warranty support—plus next generation managed services.

A host of seamlessly integrated solutions to extend your ecosystem, including Pivotree WMS, Pivotree Connect and Pivotree Control Tower.

Fluent Commerce Order Management Accelerated

5 Key Success Factors for Fast Retail Delivery

Consumers want their goods—fast. And when that order arrives, they expect it to be right. Are you confident that you are offering fast, reliable delivery?

Watch our On-Demand webinar to learn the 5 key success factors for fast retail delivery.

Ready to talk to one of our OMS specialists?