Commerce-as-a-Service (CaaS)

Digital commerce transformation projects delivered quickly with flexible payment options.

Ready for innovation that will fuel online growth?

Read the Commerce-as-a-Service white paper.

Cover of the whitepaper, “Commerce-as-a-Service: Where Innovative Strategy Meets Innovative Tech to Fuel Online Growth”.

Digital commerce transformation projects at a standstill? Not with CaaS.

Economic recessions tend to scare companies (and CFOs) into hitting the brakes on commerce and digital transformation projects due to large upfront capital costs. Don’t let this stop you. Introducing Commerce-as-a-Service (CaaS).

Commerce-as-a-Service (CaaS) is a new modern way to implement, deliver and fund your ecommerce project and digitally transform your business quickly. And because it’s a subscription model, it eliminates heavy upfront costs that need capital investment approvals.

Say goodbye to the traditional professional services model. And say hello to digital transformation at the speed of wow.


For a low, predictable monthly fee…

Commerce-as-a-Service (CaaS) includes:

Full suite of Pivotree’s resources across all BUs

Data Management
Supply Chain

Strategy and
CX Designs

Design systems wireframing, visual designs and experience journey mapping


Current and future state architecture, goal articulation, initiative mapping to goals, resource mapping to initiatives, financial modelling and impact to goal


Next Generation Monitoring and Support

Maximizing conversion rates, site reliability and security operations

Change Management Oversight

Alignment principles, key stakeholder mapping, communication plans, resource mapping and program planning


Weekly planning, monthly reporting, quarterly performance reviews and annual planning cycles

Identification of High
Impact Opportunities

Customer desire technical feasibility and  financial viability for every major opportunity


Scoping and architecture, user stories, back end/front end development, infrastructure oversight and QA

The Commerce-as-a-Service (CaaS) Advantage

Most system integrators (SIs) find themselves incapable of delivering implementations; the operational challenges are too big, and the cost implications are too high, especially in these cash-strapped times.

Commerce-as-a-Service (CaaS) gives businesses flexible service offerings, enabling them to leverage the exact solutions they need to drive their digital transformation – nothing more, nothing less. The modular nature of these services makes them a perfect fit for current-day business models that are looking to eliminate capital expenditure, and drive cost-effective technological disruption.


  • Accelerators & Applications
    Get faster time to market with less risk, leverage flexible service offerings with your commerce tech stack.
  • Flexible Payment Options
    Reduce capital spend by availing periodic payment plans (Ex: Instead of paying $1.5M upfront, you pay $41,666 per month across 36 months). Instead of going for a large yearly capital expenditure (CAPEX), you get a drastically lower operational expenditure (OPEX) that helps reduce technical debt.


  • Reduced Technical Debt
    CaaS brings the best technical expertise in the commerce industry together to deliver code changes without refactoring at incredible speed.
  • Get More for Less
    All-in-one services or unbundled; you get the best in strategy, implementation and performance, all in one monthly price.

Contact us to learn more about Commerce-as-a-Service (Caas)