Ask us about our complimentary Data Assessment to clean and enrich product data, improve conversions, avoid cart abandonment, and enhance customer experience. Learn more now!

eCommerce Management Services

Managed ecommerce services and support let you focus on running your business.

Pivotree has a wealth of experience as a managed services provider. We use our expertise, deep resources and strategic partnerships to help you grow faster, perform better, and outpace your competition.

eCommerce managed services that go beyond just hosting

Infrastructure Management

We start with infrastructure, ensuring peak performance. We can host in our data centers or a public cloud like AWS, Azure, or Google Cloud.

Data Back-Up

Everyone needs back-up. Especially with data. Pivotree protects you with continuous and reliable encrypted data back-ups.

Proactive Monitoring

Catch system fails before they occur. Pivotree takes the time to fully understand your solution and monitor the right areas of your system.

Security Protection

We provide crucial security services like penetration testing, vulnerability scans, web application firewalls, access controls, and more.

24/7 Support

System issues don’t follow a 40-hour work week. That’s why we provide 24×7 customer support and monitoring. Rest easy.

Application Patching

We test our application patches and hotfixes to ensure they’re applied correctly. Our application-specific knowledge removes all the risk.

eCommerce management that’s flexible, reliable, secure, and global

An aerial shot of interweaving highways, symbolizing how Pivotree ecommerce managed services adapt to your needs.

Flexible Solutions to Support Your Company Growth

Commerce stands still for no one. Your business can’t stay rigid, and neither can your technology solutions. Fierce competition breeds change, and Pivotree is there to help you adapt and evolve with time. We provide the right tools and expertise that keep your technology flexible.

Reliable Partner with Years of Leading Technologies Expertise

You can’t afford for your Commerce or MDM systems to shut down. Even a minute of downtime could cost you millions (no pressure). With Pivotree’s 15+ years of experience managing infrastructure, we have helped hundreds of clients ensure optimal performance and continuous uptime.

A group of people in a conference room with their laptops open. They are looking at a man pointing at a white board, who is explaining Pivotree’s ecommerce management services.
A cell phone held in someone’s hand open to a login screen, showcasing how secure Pivotree’s managed ecommerce services are.

Ultimate Security and Compliance to Protect Your Business

Our clients process billions of dollars every year though their systems. In order to protect our clients’ data and reputations, Pivotree’s security team ensures that we meet the strictest security standards. From PCI compliance audits and employee certifications to security monitoring and alerting, we are dedicated to protecting your system from both known and new vulnerabilities. You’re safe with us.

Redundant Data Centers for Global Reach

Sometimes the company you keep makes all the difference. Through our partnerships, Pivotree has access to some of the most reliable data centers in the world. Modern servers, a fast and reliable network, trained onsite personnel, and fully redundant hosting facilities – every component of our infrastructure is optimized to deliver maximum stability and performance to our customers.

An overhead shot of two people designing redundant data centers on a wooden table with their laptop open, demonstrating how digital commerce services from Pivotree build redundancy into their data centers.
“Pivotree was a true partner. They had a very clear plan, but were pragmatic enough to be flexible where needed without causing setbacks. They made DXL aware or all potential problems in advance. When unforeseen obstacles were discovered, they were quick to come up with creative solutions.”
Dasarathy Ponnappan, Director of Digital Architecture at DXL

Our ecommerce management experience

As an experienced service provider we have helped over 200 customers on their digital journeys. We’ve developed deep expertise and knowledge managing infrastructures on a spectrum of providers, including:
SAP Logo
Magento Platforms logo
Oracle Commerce Logo
Informatica Logo
Stibo Systems Master Data Management
Elastic Path Logo

RFP Template: Cloud Managed Services

Find the right partner with the skills needed to move your critical systems to the Cloud

As a leading provider of Cloud Managed Services to some of the world’s most influential brands, we have created this list of questions we believe are most important when running a Cloud Managed Services RFP process. Some of these questions may not apply to your unique situation, or you may need to modify questions to suit your business needs.

Ready to talk about eCommerce management services?