COVID-19 has resulted in a seismic shift in the commerce world. It is something we never expected and has caught many online retailers off-guard, bringing the operations of brick-and-mortar stores to a temporary (but challenging) grinding halt. Consumers are adapting their shopping habits back to an intrinsically human mentality of ‘hunting and gathering’ – with
We are continuing with our ‘Adapting to the New Reality’ video series where we are interviewing leaders from across various organizations asking them what they have been hearing from customers and partners in terms of how to navigate the new reality. Today, I have with me Derek Corrick, our General Manager of MDM, who will
SAP Commerce is a leading omnichannel commerce platform because of its best-in-class features as well as its ability to integrate into the extensive SAP ecosystem. When it comes to integration techniques, however, when and how you enter that ecosystem can really impact your options. Are you a legacy ERP customer? Completely new to SAP? Adding SAP Commerce onto your implementation? It’s not a one-size-fits-all approach, and there are several strategies to consider depending on your situation. Working with an SI who can help guide you through this decision process for your unique situation is key to succeed.
We are continuing our ‘Adapting to the New Reality’ series where we’re asking leaders from various organizations to shine a light on how organizations can possibly navigate today’s new reality. Today I have with me, Raj Atwal our SVP of Sales. He will be answering a number of questions and hopefully help us, by providing
The world is changing every day, and since there is no playbook or proven strategy on how to navigate the new reality, we believe that sharing knowledge and experiences is key to help each other move forward and manage the unforeseen disruptions that were thrown our way. We are starting the ‘Adapting to the New
Bots have been a constant thorn in the side of most companies operating online for several years now. With the recent drastic change in how we sell and interact with customers (as online channels in many cases are the only avenues through which to operate) bots have become more noticeable and can affect your KPIs
A recent Pivotree customer survey shows that Personalization (78%) is a top three tactic for digital transformation initiatives, along with Understanding Your Customers (78%) and Having a Strong Data Management Strategy (50%). It’s a worthy strategy. A study by a third-party research firm found that “77% of consumers have chosen, recommended, or paid more for a brand that provides
When it comes to making online stores easy to navigate, intuitive product search is an essential tool in a merchant’s toolbox. Endeca, or Oracle Commerce Guided Search, was a leader in this area; however, the platform’s lack of certain capabilities has led companies to consider a replacement.
At the 49th Certification Authority Browser Forum (CA/Browser) meeting, Apple announced that websites with SSL/TLS certificates valid for longer than 398 days, or roughly 13 months, will not be trusted by its Safari browser. This policy will be enforced on certifications issued on or after September 1, 2020, and signifies a shift by Apple to
When it comes to moving the needle on your digital transformation, securing support from champions and participants across your organization is a crucial step. A recent Pivotree customer survey found that there are several roles driving digital strategy initiatives, including the CEO, CIO, Digital Team, IT, and Marketing. To my surprise, they all seemed to hold equal