The wrong part was a data problem. The late part is an integration problem—the truth about where that pump actually sat never made it from the warehouse system to the website. Matt and Floyd trace how acquisitions, brittle hand-coded connections, and load-bearing legacy systems create a ‘twisted ball of yarn,’ then ask whether AI can finally untangle it, or just automate the mess faster.
SAP Commerce is a leading omnichannel commerce platform because of its best-in-class features as well as its ability to integrate into the extensive SAP ecosystem. When it comes to integration techniques, however, when and how you enter that ecosystem can really impact your options. Are you a legacy ERP customer? Completely new to SAP? Adding SAP Commerce onto your implementation? It’s not a one-size-fits-all approach, and there are several strategies to consider depending on your situation. Working with an SI who can help guide you through this decision process for your unique situation is key to succeed.