People, Process and Partnership: Digital Transformation Success Story
Psycho Bunny, a leading high-quality men’s clothing company, has tripled its business in the past two years and is committed to delivering the best products and services to its customers. Due to this massive growth trajectory, the company required a new order management system (OMS) to keep up with their rapid expansion of stores and the resulting increase in demand.
Bringing in the best solutions from partners AWS, Fluent Commerce and Informatica, Pivotree strategized, architected, and implemented an order management system (OMS) with data management integration that would be powerful enough to process the anticipated order volume under an aggressive 6-month timeline so that Psycho Bunny would continue to delight their customers.
The results speak volumes. Inventory accuracy, a problem they were grappling with before the transformation, is now close to 99%, and delivery times and short and split shipments are experiencing significant improvement.
The Highlights
“We needed a partner that could analyze and identify gaps in our supply chain management as well as recommend and implement a strategy to achieve a frictionless user experience for our stores and website.”
“We were in hyper-growth and needed omnichannel, scalable and robust capabilities from an OMS. Real-time data visibility across all locations was critical.”
“In less than six months we had a configurable order management solution that offers a rich catalog of APIs and allows for continued business growth and the agility needed for evolving priorities.”
“Informatica was the perfect fit to facilitate the real-time data Psycho Bunny needed to gain valuable insight into product performance, consumer behavior, supplier relationships, business planning and more.”
“Enabling seamless cloud data integration, eliminating manual work, and providing a tier one architecture was paramount to supporting rapid growth and enhancing business agility.”
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