Your partner for VTEX commerce implementations
VTEX is built for brands and retailers whose operating model includes more than one commerce motion at the same time—DTC, B2B, marketplace, international—on a single platform. Pivotree implements and operates VTEX for organizations whose commerce architecture has to carry that complexity without splintering into separate stacks.
One platform, every commerce model, anywhere your business runs.
Most enterprise commerce platforms force a choice—B2C or B2B, headless or templated, single-region or global. VTEX is one of the few platforms designed to carry multiple commerce models on the same infrastructure, which is why it’s become a go-to for brands operating across geographies and channel types. The trade-off is that the platform’s flexibility is also its complexity. Implementations that don’t account for the operating model end up with a platform configured for everything and optimized for nothing.
Why customers choose Pivotree as their VTEX partner
Operating-model-first implementation
We design the VTEX configuration against your actual commerce model—which channels, which geographies, which fulfillment paths—before the platform configuration begins. The flexibility VTEX offers becomes an advantage when the implementation is anchored on what you're actually running, not on what's possible.
Multi-region, multi-currency, multi-channel as default
VTEX implementations that span geographies, currencies, and channels are where the platform's strengths show up. Our practice is built for that complexity. Most VTEX engagements we run involve more than one of those dimensions.
The whole stack, one team
VTEX is the commerce layer; the digital supply chain runs through PIM, OMS, ERP, and the integrations between them. Pivotree can own all of it as one practice.
Chase Payments Connector for VTEX
Pivotree’s VTEX-Chase Payments connector connects your VTEX storefront directly to Chase payment processing and keeps it running. You get 24/7 monitoring, 20 hours of monthly development support, and a dedicated Technical Account Manager who knows your setup.
When VTEX is the right call.
Brands operating across DTC and B2B on the same product catalog and customer base—and looking for a single platform to run both motions.
Retailers expanding internationally where multi-region, multi-currency, and localized commerce capabilities are operational requirements, not roadmap items.
Companies with marketplace ambitions—their own marketplace, presence on third-party marketplaces, or both—that need a platform built for that complexity.
Organizations consolidating multiple commerce stacks onto one operating model after acquisition or restructuring.
for enterprise customers
across data, commerce, and integration
running on platforms we integrate and operate
VTEX FAQs
No, but its extended capabilities can be mistaken for complexity without expert guidance. VTEX is built for commerce operations that most platforms can’t touch, and that scope is deliberate. The teams that get the most from it are the ones who anchor implementation on how their business actually runs, then let the platform’s flexibility do work where it’s genuinely needed.
Yes. Migrations onto VTEX from legacy and modern commerce platforms are core to the practice. The migration includes the catalog data, order history, integrations, and channel configurations as one engagement.
VTEX is one of the few platforms with native marketplace functionality at the enterprise level. We implement and operate both sides of that—brands using their own VTEX-powered marketplaces and brands selling on third-party marketplaces as part of a broader channel strategy.
Let’s talk VTEX.
Tell us about your commerce model—which motions, which geographies, which channels. We’ll tell you what we’d do.
