Tag: Search

The robots.txt setting that’s hiding your catalog from ChatGPT 

Posted on by Dan Ornstein
Robot Txt File denying or allowing access

Matt asked ChatGPT to fix his look and got a list of stores to shop at—which raises the real question: how did it pick those, and not yours? Turns out many retailers are invisible to AI shopping tools for the most mundane reason possible: their own security settings are blocking the crawlers. From there, it’s a checklist—clean product data, trust signals, and third-party validation—that determines who gets recommended and who doesn’t exist at all.

How to Personalize the Customer Experience the Right Way

Posted on by Pivotree Growth Team

A recent Pivotree customer survey shows that Personalization (78%) is a top three tactic for digital transformation initiatives, along with Understanding Your Customers (78%) and Having a Strong Data Management Strategy (50%). It’s a worthy strategy. A study by a third-party research firm found that “77% of consumers have chosen, recommended, or paid more for a brand that provides

Endeca vs Coveo – Get the Facts on Migrating for AI and ML Capabilities

Posted on by Pivotree Growth Team

When it comes to making online stores easy to navigate, intuitive product search is an essential tool in a merchant’s toolbox. Endeca, or Oracle Commerce Guided Search, was a leader in this area; however, the platform’s lack of certain capabilities has led companies to consider a replacement.