Your partner for getting more out of Stibo STEP
Stibo STEP is built for enterprises that need master data managed against the kind of governance, audit, and multi-domain complexity that lighter platforms can’t carry. Pivotree implements and operates Stibo STEP for organizations whose master data spans product, customer, supplier, and location domains—and whose operating model depends on a single source of truth across all of them.
Master data, governed at enterprise scale.
Enterprise master data done right is a discipline most organizations underestimate until they’re in the middle of an implementation. Multiple data domains have to be modeled coherently. Governance has to be designed for the actual organization, not the org-chart-on-paper. AI-driven enrichment has to be paired with human judgment in the places that matter. Stibo STEP is built to support all of that, and the implementation has to be designed for it.
Why customers choose Pivotree as their Stibo partner
A century of experience
We have more than 100 years of combined Stibo experience, and many of our specialists came to us from Stibo itself. One helped build the first Stibo PIM back in 1994. We’ve been shaping how this platform gets used since close to the beginning of it.
Stibo ProductGen AI Accelerator
Pivotree's accelerator for Stibo customers combines our delivery practice with AI-driven product content generation—designed to compress the time between launching the platform and getting the catalog operating against business KPIs.
The whole data layer, one team
Stibo is the master data platform; the architecture extends into PIM, syndication, commerce, and the integrations to consuming systems. Pivotree can run all of it as one program.
Intelligent Managed Services (IMS)
Stibo IMS trades hourly billing for predictable, SLO-backed capacity. We don’t just fix problems. We help Stibo work harder for you with intelligent enhancements, monitoring, QA, advisory, and more.
What you get with Stibo Intelligent Managed Services
Intelligent Enhancements
AI drafts requirements, builds plans, and executes code through managed, SLO-based queues, up to 55% faster than traditional enhancement work, with capacity you can plan around.
Intelligent Monitoring
AI-boosted, human-monitored diagnostics watch your integrations, batch processes, and configuration baseline, surfacing failures as alerts with a root cause already attached, often before they reach production.
QA Intelligence
We run your test automation with AI-driven planning, generation, and self-healing, so 40–60% of test failures fix themselves and test-development time drops 60–70%.
Root Cause Analysis
Our experts investigate recurring, high-impact issues and handle vendor escalation for you, so problems get solved at the source instead of resurfacing.
Strategic Advisory
Senior Stibo experts run regular reviews, giving you the planning and optimization layer that traditional support tends to skip.
Dedicated Technical Account Manager
You get a Pivotree expert who knows your STEP environment and drives your priorities, with access and cadence scaling by tier.
for enterprise customers
across data, commerce, and integration
running on platforms we integrate and operate
Stibo FAQs
The Stibo Intelligent Health Check is a free, no-commitment review of your existing Stibo environment. We audit it across 7 dimensions (objects and governance, configuration, architecture, localization, integrations, security, and upgrade readiness) and give you a detailed report plus a 180-day remediation roadmap, which is yours to keep whether you decide to work with us or not. If you do decide to work with us, we keep running it on a regular basis to make sure your platform stays healthy. You can learn more about it here.
Different MDM platforms have different operating profiles. Stibo’s strengths are multi-domain master data, governance at enterprise scale, and the flexibility to model complex organizational and data architectures in one platform. The right MDM for your business depends on the operating model—our PIM/MDM Strategy & Consulting practice is where we work through that.
Pivotree’s targeted engagement for Stibo customers that combines the implementation with AI-driven product content generation. The goal is to compress the gap between launching the platform and operating the catalog against business KPIs—particularly for organizations with large product master data programs where the gating constraint has historically been content production.
Yes. Many of our Stibo engagements include existing customers—sometimes paired with a Health Check to scope what’s drifted, sometimes paired with our Upgrade Service to migrate to a newer version of the platform.
Let’s talk Stibo.
Whether you’re considering Stibo, implementing Stibo or trying to get more out of your long-term investment, we’ve got more Stibo expertise than any other consultancy in North America. Let’s talk.
