We are continuing our ‘Adapting to the New Reality’ series where we’re asking leaders from various organizations to shine a light on how organizations can possibly navigate today’s new reality. Today I have with me, Raj Atwal our SVP of Sales. He will be answering a number of questions and hopefully help us, by providing
The world is changing every day, and since there is no playbook or proven strategy on how to navigate the new reality, we believe that sharing knowledge and experiences is key to help each other move forward and manage the unforeseen disruptions that were thrown our way. We are starting the ‘Adapting to the New
Bots have been a constant thorn in the side of most companies operating online for several years now. With the recent drastic change in how we sell and interact with customers (as online channels in many cases are the only avenues through which to operate) bots have become more noticeable and can affect your KPIs
A recent Pivotree customer survey shows that Personalization (78%) is a top three tactic for digital transformation initiatives, along with Understanding Your Customers (78%) and Having a Strong Data Management Strategy (50%). It’s a worthy strategy. A study by a third-party research firm found that “77% of consumers have chosen, recommended, or paid more for a brand that provides
When it comes to making online stores easy to navigate, intuitive product search is an essential tool in a merchant’s toolbox. Endeca, or Oracle Commerce Guided Search, was a leader in this area; however, the platform’s lack of certain capabilities has led companies to consider a replacement.
At the 49th Certification Authority Browser Forum (CA/Browser) meeting, Apple announced that websites with SSL/TLS certificates valid for longer than 398 days, or roughly 13 months, will not be trusted by its Safari browser. This policy will be enforced on certifications issued on or after September 1, 2020, and signifies a shift by Apple to
Black Friday is right around the corner. As families and friends plan out their turkey day festivities, savvy shoppers are also cooking up game plans for scoring the best deals. These plans, however, are changing as consumer preferences and behaviors evolve. Take a surprising statistic that emerged from last year’s Black Friday. According to an
In the past, I have written critically about running ATG Oracle Commerce in “The Cloud” (Here and here). I’ve recently spent several months working on a project implementing ATG Oracle Commerce at AWS in partnership with Pivotree and wanted to share what I’ve learned. Pivotree is the only AWS and Oracle ATG partner certified to
If you have not yet registered for SAP Customer Experience Live, click here to register. SAP Customer Experience Live kicks off on October 10th, promising to teach attendees how to Connect with Purpose to their customers. This will be the first conference focused on the front-end suite of products since C/4HANA was announced by CEO
With many online retailers looking to adopt a headless approach, there is a surprising lack of end-to-end analysis of its impact on day-to-day operations. Reading through articles from the first few pages of Google results on this topic, I see numerous examples of headless commerce benefits but very few (or almost zero) mentions of challenges