Why Search and Browse are the Final Frontier in CX for B2B and B2B2C companies
Customer experience is the not so new kid in town everyone is talking about. While B2B ignored CX for long enough, it’s made enough noise for them to stop and take notice. 90% of B2B leaders now believe CX to be crucial to their organization’s strategic priorities....
The Case for Hiring Freshers in a High-Performance Environment
For tech companies that are looking to hire talent, the story is more or less the same everywhere. These companies are often caught between the rapid rate of technological innovation and the skills gap. In countries like India, it is a candidate-driven market and...
Data Governance Guidelines and Best Practices
For organizations dealing with massive volumes of product information, the need for data governance has never been more pressing. Organizations today need to constantly prioritize how they will use that data. They must ensure that it is handled consistently to support...