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              Home 5 Category: Customer Experience (CX) ( Page 4 )
              Black Friday 2019 Predictions – Plus Five Tips to Help You Prepare

              Black Friday 2019 Predictions – Plus Five Tips to Help You Prepare

              by Pivotree Growth Team | Nov 14, 2019 | B2C, Blog, Customer Experience (CX), Ecommerce, Latest Trends, MDM, PIM

                Black Friday is right around the corner. As families and friends plan out their turkey day festivities, savvy shoppers are also cooking up game plans for scoring the best deals. These plans, however, are changing as consumer preferences and behaviors evolve....
              Infographic: 4 Steps to Strategically Replatform your CPQ Tool

              Infographic: 4 Steps to Strategically Replatform your CPQ Tool

              by Pivotree Growth Team | Jul 30, 2019 | B2B, Blog, Customer Experience (CX)

              Are you re-platforming your CPQ tool? We’ve been there. The Salesforce Lightning update would no longer support Oracle BMX, so we made a strategic re-platforming decision. This month, we held a webinar to explain how we decided to re-platform our CPQ software....
              Our CPQ Replatforming Decision – Part 3: The Choice

              Our CPQ Replatforming Decision – Part 3: The Choice

              by Pivotree Growth Team | Jul 23, 2019 | B2B, Blog, Customer Experience (CX)

              This is the last post in a 3 part series: for the previous posts, please click here: Part 1 Part 2 After careful deliberation, Glen and Kurt presented their findings to the group.   Salesforce CPQ Pros Tightest integration with SalesForce CRM Familiar interface...
              Our CPQ Replatforming Decision – Part 2: The Decision Matrix

              Our CPQ Replatforming Decision – Part 2: The Decision Matrix

              by Pivotree Growth Team | Jul 9, 2019 | B2B, Blog, Customer Experience (CX)

              This is the second post in a 3 part series: for the next post, please follow us on LinkedIn or Twitter, or register for our Webinar on July 17th.  Leading this project were Glen Thayer and Kurt Thompson. The majority of the content in this blog series was created by...
              Our CPQ Replatforming Decision – Part 1: The Catalyst

              Our CPQ Replatforming Decision – Part 1: The Catalyst

              by Pivotree Growth Team | Jun 27, 2019 | B2B, Blog, Customer Experience (CX)

              This is the first post in a 3 part series: for the next post, please follow us on LinkedIn or Twitter, or register for our Webinar on July 17th.  Pivotree’s mission statement is to Adapt Relentlessly and help our clients do the same. Our team has always been eager to...
              3 Reasons Why Support is Crucial for Omnichannel Commerce Success

              3 Reasons Why Support is Crucial for Omnichannel Commerce Success

              by Pivotree Growth Team | Jan 28, 2019 | Blog, Customer Experience (CX), Omnichannel

              “Our new site is built on a best-in-class platform” “We’ve designed the perfect customer journey” “It’s next-generation Omnichannel” and “We’re moving to the cloud”. Sounds like everything you’d hear from the leaders of the next big Omnichannel Commerce giant, right?...
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