Are you prepared for omni-channel retailing?

With all the big-name retailers now offering some version of: If you’re not, you’re going to be left behind as consumers become increasingly less tolerant of disconnected retail channels. Now we’re seeing companies like Restoration Hardware turning stores into product showrooms (a place where customers can explore physical products while shopping their vast online catalogs),

Bridge Solutions Group, an IBM Premier Business Partner, joins RVCF

Princeton, NJ (PRWEB) October 28, 2013    Bridge is a sponsor of the upcoming RVCF Annual Fall Conference event in Scottsdale, Arizona, and Doug Brochu, CEO/Co-Founder, will be introducing Bridge to the members of RVCF at the Welcome Reception on November 3. RVCF members include large retailers with stores nationwide and also medium-to-large size suppliers.

You want to enable your Customers – IBM Sterling Call Center will help!

Many retailers spend a lot of time (and money) actively engaging their customers via ads, promotions, and physical store design, but still end up falling short when their customer calls into their call center.  Why does this happen?  In many cases, it is simply because their Customer Service Representatives do not have the right tools,

Manage Misuse Fee

With online selling channels taking off globally, retail and online consumers have begun using credit cards for payments like never before. Authorizations secured on the customer’s cards have an expiration time (for eg. 3 days for debit cards, gift cards, 7 days for credit cards), depending on the rules specified by the banks. Recently VISA

Opening of a New Office in Bangalore, India

Leading IBM Sterling Order Management System (OMS), networked Warehouse Management System (nWMS), and Commerce Solutions firm Bridge Solutions Group (BSG) is pleased to announce the opening of a new office in Bangalore, India. This office will serve as the hub for Warehouse Management Systems (development) activities in concert with IBM. Additionally, the Bangalore facility will

Bridge Solutions Group Names New CEO

Bridge Solutions Group names new CEO, Doug Brochu industry veteran and former VP of Services to head Bridge Solutions Group. Pine Brook, NJ (PRWEB) October 05, 2012 Leading IBM Sterling Order Management System (OMS), networked Warehouse Management System (nWMS), and Commerce Solutions firm Bridge Solutions Group (BSG) announced today that it has tapped Doug Brochu

Bridge Solutions at IBM Fast Start 2012

Bridge Solutions was excited to attend IBM’s North American Industry Solutions Fast Start 2012 in Atlanta this past week. The four-day conference gathered over 1800 IBM sales and technical professionals and a limited number of business partners in an unprecedented internal session to provide insight into the IBM business and product strategy. The event focused