“Our new site is built on a best-in-class platform” “We’ve designed the perfect customer journey” “It’s next-generation Omnichannel” and “We’re moving to the cloud”. Sounds like everything you’d hear from the leaders of the next big Omnichannel Commerce giant, right? What about “We’ve hired an SI (System Integrator) with a well-staffed and experienced support team
3 Reasons Why Support is Crucial for Omnichannel Commerce Success