Leverage a Unique Synergy with this Powerful Partnership
Awarded Syndigo North America National Impact Partner of the Year 2022
Pivotree and Syndigo have established a longstanding partnership to optimize customer experience and drive growth in our clients’ digital transformation initiatives. Focused on helping organizations maximize their return on investment in Syndigo solutions, Pivotree has mastered product, customer, and vendor domain implementations across multiple, diverse industries.
Professional Services That Helps Drive Better Business Outcomes
Whether you’re new to MDM/PIM or have a program in place, our experienced consultants will ensure that data aligns with your strategic projects.
Looking to maximize the ROI from your MDM/PIM investment? We’ll help properly architect your solution to suit your specific needs and strategy.
Having implemented MDM/PIM systems for customers of all sizes, Pivotree knows how to tailor the solution to your business and drive results.
Say no to silos. We ensure your MDM/PIM solution is fully integrated into your business to drive efficiency, customer experience, and revenue.
Our certified consultants for Syndigo provide application training so your team has clearly defined roles and can ramp up quickly.
We help you with product data quality, enterprise data stewardship and governance and automated data enrichment and onboarding.
Managed Services That Can Scale and Support Your Team
Functional Application Support (FAS)
We provide end-users with technical support for issues related to functionality. This may include resolving user-reported errors, answering user inquiries, and providing training to help users maximize the application’s functions.
- Deployment support
- Data model adjustment
- Existing Workflow adjustment
- Attribute definition adjustmen
- Application users’ permission management
- Data & business validation rule adjustment
- Import & export template management
- Code Set (LOV) maintenance
- Scheduled activities management
Vendor and supplier portal support
Why Choose Syndigo for Your Business
Automation & Intelligence
We deliver on time, on budget, and with little or no disruption to business as usual. Trust, transparency, and dependability drive all our initiatives.
Our multidomain implementation experts include senior Syndigo practice leads with experience in Product Information Management (PIM) and Master Data Management (MDM) sytems.
Our unique blend of industry and platform knowledge helps clients draw maximum value from the Syndigo solutions we implement for them.
With automation, PIM/MDM, and a repertoire of tools and expertise for data extraction, normalization, and optimization, we enable clients to leverage a complete and holistic data ecosystem that they can use to master their data and make informed business decisions.
24 / 7 SUPPORT AND SERVICE
The journey doesn’t end with the successful completion of a Syndigo implementation. Our Managed Services team offers ongoing support services to ensure that our clients continue to derive value from and preserve their data management investment.
- Application Enhancements and Optimization
Our team provides ongoing updates to configuration, workflow, business rules and monitors ongoing data integrations to ensure that your solution can easily adapt to your business changes and growth.
- User Experience
We also provide end-users with technical support to address issues related to functionality. This may include resolving user-reported errors, answering user inquiries, and providing training to help users maximize the application’s functions.
Proudly Serving These Industry Leaders
Our customers include B2B and B2C clients of all sizes in retail, manufacturing and distribution across mulitiple industries.