by Pivotree Growth Team | May 8, 2020 | Analytics, B2B, B2C, Blog, Customer Experience (CX), Ecommerce, Industry News, Latest Trends, MDM
We are continuing with our ‘Adapting to the New Reality’ video series where we are interviewing leaders from across various organizations asking them what they have been hearing from customers and partners in terms of how to navigate the new reality. Today, I have...
by Pivotree Growth Team | Apr 3, 2020 | Analytics, B2B, B2C, Blog, Customer Experience (CX), Ecommerce, Industry News, Latest Trends, MDM, Omnichannel
The world is changing every day, and since there is no playbook or proven strategy on how to navigate the new reality, we believe that sharing knowledge and experiences is key to help each other move forward and manage the unforeseen disruptions that were thrown our...
by Pivotree Growth Team | Mar 17, 2020 | Analytics, B2B, B2C, Blog, Customer Experience (CX), Ecommerce, Latest Trends, Marketing, MDM
A recent Pivotree customer survey shows that Personalization (78%) is a top three tactic for digital transformation initiatives, along with Understanding Your Customers (78%) and Having a Strong Data Management Strategy (50%). It’s a worthy strategy. A study by a...
by Pivotree Growth Team | Mar 16, 2020 | Analytics, B2B, B2C, Blog, Cloud, Customer Experience (CX), Ecommerce, Latest Trends, Optimization
When it comes to making online stores easy to navigate, intuitive product search is an essential tool in a merchant’s toolbox. Endeca, or Oracle Commerce Guided Search, was a leader in this area; however, the platform’s lack of certain capabilities has led companies...
by Pivotree Growth Team | Dec 20, 2019 | Analytics, AWS, B2B, B2C, Blog, Conferences, Customer Experience (CX), Ecommerce, Events, Industry News, Marketing, MDM, Security
Whether you’re looking to network, find new solutions to grow your business, or get inspired by experts and innovators, attending the right conference can be just what your business needs to develop and deliver on its vision. To help you plan out your calendar...
by Pivotree Growth Team | May 30, 2018 | Analytics, B2C, Blog, Conferences, Customer Experience (CX), Ecommerce, MDM, Microservices, Omnichannel
The overarching goal of the true omnichannel commerce experience has been to improve customer experience as a whole. The more consistent the customer journey across every touchpoint from initial marketing to purchase, the better the customer experience should be, and...
