Contentserv Product Information Management Services

Boost your Contentserv Product Experience investment and ignite your customer experience with our comprehensive list of services.
From Strategy and Initial Implementation to Application Support and Managed Hosting, Pivotree’s 360° services support you every step of the way.

Managed Services Options to Suit Your Needs

We understand that every customer has unique needs and an allocated budget for hosting and managed services. Our packages are designed to meet a range of needs with varying levels of support.


Managed Hosting

Host Your Application Hassle-Free

Our team will be responsible for the initial hardware provisioning, installation, setup, configuration, securing, testing, load balancing and tuning of the hosting environment.


Application Patching

Leverage Our Application Expertise

This option includes regular Patch Management, ensuring your Master Data Management application is always updated, and you are taking advantage of the latest features developed by your MDM provider.


Application Support

Get the Most Out of Your Application

This package includes services such as application performance monitoring, data analysis and quality improvement, workflow design and development, and user interface adjustments.

Professional Services to Make Your MDM Project a Success

Digital Strategy

Whether you’re new to MDM or have a program in place, our experienced consultants will ensure that data aligns with your strategic projects.

Architecture Planning

Looking to maximize the ROI from your MDM investment? We’ll help properly architect your solution to suit your specific needs and strategy.

Platform Implementation

Having implemented MDM systems for customers of all sizes, Pivotree knows how to tailor the solution to your business and drive results.

System Integration

Say no to silos. We ensure your MDM solution is fully integrated into your business to drive efficiency, customer experience, and revenue.

Application Training

Our certified consultants for EnterWorks Enable provide application training so your team has clearly defined roles and can ramp up quickly.

System Upgrade Support

We ensure you always have the latest and greatest features. We prepare your code and infrastructure for compatibility with software updates.

Why Choose Contentserv for Your Business

Provide rich, relevant, and emotional content to your consumers. Don’t just meet but exceed their wildest expectations — every time.

Shift from Omnichannel to On-Demand

Deliver optimized products, assortments, and presentations that address the needs of your specific audience.

Exceed expectations using content intelligence

Tie rich product information to Big Data analytics to gain insights into your customers’ behavior and preferences.

Establish relevant product communication

Fuel your customer’s journey with relevant product information, at any point in the communication cycle.

Personalize the customer journey

Create channel-specific product messaging that elicits customers’ emotions and addresses their personal needs and interests.

Leverage Machine Learning to Enhance Your MDM. Introducing…

Meet DIVE – a Machine Learning platform from Pivotree designed to automate the manual data management processes that are slowing you down. We built DIVE to help companies optimize their MDM processes and put their efficiency into high gear.

MDM Customers that We’ve Helped

Our growing portfolio of MDM customers includes B2B and B2C clients of all sizes.

A Guide to Start Selling Online Fast: How to Launch Your eCommerce Store in Under 10 Weeks

In this e-book, Pivotree provides a how-to guide for launching an eCommerce store – in 10 weeks or less – to meet the requirements of a pandemic-shaped world.

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