Pivotree Commerce, Data Management & Supply Chain Blog

Top 5 consumer priorities for omni-channel retail

by | Apr 30, 2014 | Blog, Omnichannel, Supply Chain

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Top 5 consumer priorities for omni-channel retail:

An IBM study of more than 30,000 global consumers found the five most important omni-channel capabilities to consumers are, in order:

Price consistency across shopping channels

  Ability to ship out of stock items in the store directly to their home

  Option to track the status of an order

  Consistent product assortment across channels

  Ability to return online purchases in the store


Learn more about how we are applying Google Glass™ technology to potential omni-channel applications at bridgesgi.com/google-glass