Top 5 consumer priorities for omni-channel retail:
An IBM study of more than 30,000 global consumers found the five most important omni-channel capabilities to consumers are, in order:
Price consistency across shopping channels
Ability to ship out of stock items in the store directly to their home
Option to track the status of an order
Consistent product assortment across channels
Ability to return online purchases in the store
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Learn more about how we are applying Google Glass™ technology to potential omni-channel applications at bridgesgi.com/google-glass
