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Level-Up Your OMS with End-to-End Control
Already using Fluent Commerce? Take your commerce operations to the next level with Pivotree Control Tower for real-time visibility, smarter orchestration, and proactive issue resolution.
| 100% | Visibility across your commerce and fulfillment operations |
| 60% | faster issue resolution with real-time alerts that proactively surface and address problems |
| 90% | reduction in undetected backorders across fulfillment channels |
Hurdles to Fulfillment Success
Lack of Real-Time Visibility
Inefficient Fulfillment and Delayed Problem Resolution
Fragmented Data and Reporting Across Systems
Unlock New Possibilities: The Power of Control Tower with Fluent Commerce
Native Integrations Across Your Commerce Stack
Connect your Fluent Commerce OMS, ecommerce, fulfillment, and PIM systems into one platform—no disruption, just added value.
Real-Time Operational Visibility
Monitor order flows, inventory health, and fulfillment SLAs from a single dashboard. See exactly what’s happening, when it’s happening.
Automated Issue Detection and Remediation
Stuck orders? Short-ships? System slowdowns? Get alerts and fixes in real time, so your team can focus on strategy—not firefighting.
Configurable Dashboards by Role
Tailor insights to the needs of different teams—CIOs, eCommerce leaders, Store Ops, and Supply Chain—so each user sees only the most relevant KPIs for faster, more strategic and smarter decisions.
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| Key Area | Fluent Commerce | + Pivotree Control Tower |
| Order Orchestration | OMS Core | ✓ Cross System Automation & Routing |
| Visibility | OMS Lens | ✓ Multi System, Multi Node Transparency |
| Exceptions | Basic Alerts | ✓ Predictive Alerts + Automated Responses |
| Analytics | OMS Reporting | ✓ Custom Insights + Proactive Recommendations |
| Collaboration | Internal Teams | ✓ Multi Party (Vendors, Carries, CS, etc.) |
Control Tower Demo with Fluent Commerce
Control Tower extends Fluent Commerce with intelligent visibility and action. See for yourself in this guided tour!
What our customers say
“Control Tower has been an invaluable tool for visually monitoring Dexcom’s daily operations. It enables us to track key metrics such as cancellation rates, replacement trends over time, and average order lifecycle completion. The proactive alerting features help us stay ahead of potential issues. We’re now planning to expand our use of Control Tower to enhance our backorder management capabilities.”
Take Order Management to the Next Level
Real-Time Monitoring
Track supply chain metrics for seamless, data-driven commerce operations. Know what’s happening, everywhere.
Commerce Efficiency
Proactive Problem Resolution
Tailored Insights
Real-Time Monitoring
Track supply chain metrics for seamless, data-driven commerce operations. Know what’s happening, everywhere.