by Pivotree Growth Team | Jan 28, 2020 | B2B, B2C, Blog, Conferences, Customer Experience (CX), Ecommerce, Events, Industry News, MDM, Omnichannel, PIM
Is your organization feeling the pressure to embrace digital expansion? If so, you’re not alone. A recent survey of Pivotree customers reveals that 78% of respondents consider Digital Channel Expansion to be their primary growth strategy for the next 3 to 5 years. The...
by Pivotree Growth Team | Jan 28, 2019 | Blog, Customer Experience (CX), Omnichannel
“Our new site is built on a best-in-class platform” “We’ve designed the perfect customer journey” “It’s next-generation Omnichannel” and “We’re moving to the cloud”. Sounds like everything you’d hear from the leaders of the next big Omnichannel Commerce giant, right?...
by Pivotree Growth Team | Sep 19, 2018 | Blog, Omnichannel, Supply Chain
A B2B marketplace lets you sell more without having to own the inventory. The June 2018 release of Gartner’s Magic Quadrant for Digital Commerce listed five strategic assumptions. Number two was interesting: “By 2020, more than 50% of online sellers will either list...
by Pivotree Growth Team | Jul 16, 2018 | Blog, Omnichannel, Supply Chain
Where will shipping materials be stored? Who will train store associates on how to package fragile items so they don’t get damaged? These are just some of the change management considerations for Ship from Store. A retailer’s greatest liability is their...
by Pivotree Growth Team | Jun 27, 2018 | Blog, Omnichannel, Supply Chain
When she gets to the store to pick up her online order, will the pickup experience inspire additional purchases? 57% of online shoppers said they had picked up an online order in a store in the last year according to results of a study published in August 2017....
by Pivotree Growth Team | Jun 11, 2018 | Blog, Omnichannel, Supply Chain
If she can’t return her online purchase in-store, she may not buy it at all. The retail race for digital supremacy is on. While so many have filed for bankruptcy protection, or closed stores, the trend is clear. Retailers who invested in tech early are doing...